free shipping australia wide on orders over $100

FAQ

SIZE GUIDE
Palmflower pieces feature floaty silhouettes and are made from ultra soft, stretchy Lenzing Modal and cotton spandex, making them easy to wear and more flexible in fit. 
AUS/NZ/UK  8 10 12 14 16
US/CA 4 6 8 10 12
EUR 36 38 40 42 44
BUST 83-88cm 89-94cm 95-100cm 101-106cm 107-112cm
WAIST 64-69cm 70-75cm 76-81cm 82-87cm 88-93cm
HIPS 88-93cm 94-99cm 100-105cm 105-110cm 111-116cm
 

SHIPPING

Australia

Palmflower offers free standard shipping on orders over $100.00 

Purchases under $100.00 incur a flat rate of $8.00 for standard shipping or $15 for Express Shipping.

STANDARD SHIPPING - Australia Post Parcel Post, takes approximately 2 to 6 business days, depending on your location.

Please allow two additional business days for delivery to regional areas.

EXPRESS SHIPPING - Australia Post Express Post, for next business day delivery, depending on your location.

Please allow two additional business days for delivery to regional areas.

International

All purchases shipped outside Australia incur a flat rate of AUD$25.00

Orders shipped internationally take approximately 6 - 12 business days, depending on your location.

All applicable taxes & duties are the Buyer’s responsibility.

 

 

RETURNS

Please refer to the information provided in our product and fitting guides to assist with your selection.

It is really important to us that you love your Palmflower piece. Therefore we will happily exchange or refund your order, provided the garment is unworn, unwashed and returned to us in it’s original packaging with all tags attached.

Refunds will be made for the purchase price via your original payment method, excluding delivery (unless your garments is faulty or not as ordered).

Please note, return shipping will be the responsibility of the buyer, including any redelivery charges, unless the item to be returned is deemed faulty or not as ordered.

While we take great care is taken to ensure your Palmflower order is delivered to you correctly, if a garment arrives damaged, is faulty or not as ordered, please contact us via email hello@palmflower.com.au within 10 business days so we can resolve the issue for you.

We ask that all returns be mailed back to Palmflower within 10 business days of receipt, via registered mail to PO Box 362, Sandgate, Queensland, Australia 4017, upon which a refund/exchange will be processed.